Privacy Policy

FRESCOMP ("Company", "we", "our", or "us") is committed to protecting the privacy and security of visitors, customers, and business partners who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with us regarding our ERP solutions, consulting services, and related offerings.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

Name
Company name
Designation
Email address
Phone number
Business address
Information submitted through contact forms
Information provided during product demonstrations, consultations, support requests, or inquiries

B. Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type and version
Device information
Operating system
Website usage data
Pages visited
Date and time of visits
Referral source

C. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Improve website functionality
Analyze website traffic
Remember user preferences
Enhance user experience
Monitor website performance

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

2. How We Use Your Information

We may use collected information to:

Respond to inquiries and requests
Provide ERP software demonstrations and consultations
Deliver products and services
Process support and service requests
Improve website functionality and user experience
Send important business communications
Share updates regarding products, services, and events
Maintain security and prevent fraud
Comply with legal obligations

3. Legal Basis for Processing

Where applicable, we process personal information based on:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests, including customer support, service improvement, and business development

4. Sharing of Information

FRESCOMP does not sell, rent, or trade personal information.

We may share information with:

Authorized employees and service providers
Technology partners supporting website operations
Hosting providers and cloud service providers
Professional advisors, auditors, and legal consultants
Government or regulatory authorities when required by law

All third-party service providers are expected to maintain appropriate confidentiality and security standards.

5. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect personal information against:

Unauthorized access
Alteration
Disclosure
Loss
Misuse

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations
Resolve disputes
Enforce agreements and business requirements

When information is no longer required, it will be securely deleted or anonymized.

7. Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to certain processing activities
Withdraw consent where processing is based on consent
Request a copy of your data

Requests may be submitted using the contact details provided below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of those websites independently.

9. Children's Privacy

Our website and services are intended for business and professional users. We do not knowingly collect personal information from individuals under the age of 18 years.

If we become aware that information has been collected from a minor without appropriate authorization, we will take steps to delete such information.

10. International Data Transfers

If information is transferred or processed outside India, FRESCOMP will take reasonable measures to ensure that such information receives an adequate level of protection consistent with applicable laws.

11. Compliance with Applicable Laws

FRESCOMP endeavors to comply with applicable privacy and data protection laws, including relevant provisions under India's Digital Personal Data Protection Act, 2023, and other applicable regulations. Users located in other jurisdictions may also have additional rights under local privacy laws.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

13. Contact Us

For questions regarding this Privacy Policy or requests relating to personal information, please contact:

FRESCOMP
Uttara InfoSolutions Pvt. Ltd.
#417, NKS Prime, 2nd Floor, 20th Main, Chord Road, 1st Block, Rajajinagar, Bengaluru – 560010, India.

Email: support@uttaraerp.com
Phone: +91 98440 02570 / +91 98805 31367

Last Updated: 01-April-2025